Vaimoana Faitala

As the General Manager of Rentals at Harcourts Asap, Moana oversees the entire rental division, leading both the Property Management and Leasing teams to ensure the department operates at the highest professional standard. With extensive industry knowledge, strong leadership skills, and a hands-on approach, Moana plays a vital role in the ongoing growth, performance, and success of the rental department.

Managing a large and dynamic team, Moana provides guidance and support across all areas of property management, leasing, client relations, team development, compliance, and day-to-day operations. Her ability to lead with both professionalism and care has helped create a strong team culture focused on communication, accountability, and exceptional customer service.

Known for her calm, organised, and solutions-focused leadership style, Moana is highly respected by both her team and clients alike. She is passionate about mentoring staff, implementing efficient systems, and ensuring every property, landlord, and renter is managed with attention to detail and genuine care. Her commitment to excellence and ability to lead under pressure make her an integral part of Harcourts Asap’s continued success within the property industry.

Outside of work, Moana is deeply passionate about her church and community. Her faith plays a central role in her life, and she is actively involved in supporting and leading initiatives that foster connection, purpose, and service both within and beyond the workplace.