Moana Faitala

As the General Manager of Administration and Leasing at Harcourts Asap, Moana oversees the core operational departments that ensure the smooth and professional running of the business—from leasing and rental administration to reception, compliance, and client services. With a strong leadership presence and deep operational expertise, she plays a pivotal role in maintaining high standards across all facets of the administrative and leasing functions.

Moana leads multiple teams with a hands-on, solutions-driven approach, supporting staff across leasing, rental admin, front-of-house, and regulatory compliance. Her ability to implement effective systems, streamline processes, and empower her team has been instrumental in driving consistency and service excellence within the business.

Known for her calm, organised, and approachable leadership style, Moana ensures that every operational detail is handled with precision, from tenant onboarding to compliance audits. Her commitment to both team development and client satisfaction makes her an integral part of Harcourts Asap’s ongoing success and reputation in the property industry.

Outside of work, Moana is deeply passionate about her church and community. Her faith plays a central role in her life, and she is actively involved in supporting and leading church initiatives that foster connection, purpose, and service beyond the workplace.